Tech+Dept+Meetings

Current (upcoming) Meeting Agenda Items
__ATS 11/1__ smartboard training


 * OLD AGENDA ITEMS**

**__ATS - 10/25__** **spare laptops for LS teachers? (Jenny Lifson, etc.)** **Google calendar pilot** **Phones update - training plans** **smartboard training**

__Technical Department 10/26__ "see note" on tech ticket -- should be internal only? spare/loaner pool LS conference - clear up, review

__10/12/10 Professional Day Full Dept Meeting__ - Atrion update, phones planning - any open tickets or goofs that we need to touch base on - how we communicate the priority of needs among our group - sharing our roles - tech blog - process for goals & vision & planning work - google apps - FC limit - itunes mac issue

__ATS__
 * Tech Conference tickets review
 * LS desktops FMP11 install
 * professional goal setting - schedule a time
 * SMART board training

__Technical Staff__
 * professional goal setting
 * protocol list when creating new user accounts (AD, NAC group, email, phone etc.)
 * FC concurrent user limit? (what caused the BSOD on Thursday night?)
 * export of employee actual email addresses for Bob Savage
 * iR FA file uploads 10/12 etc. by Kevin

__Technical Staff__


 * thanks for processing all the tickets!
 * current tickets
 * office moves/desk locations
 * domain admin account usage
 * Atrion update
 * floor plans and switchport tables
 * closets & equipment
 * toner
 * Inventory
 * info loop-back
 * projectors
 * Google apps for edu
 * iR update

__ATS__
 * open tickets and ongoing issues?
 * domain admin account usage
 * Atrion update (shared Macs issue), phones, NAC
 * Inventory - what teachers still need computers?
 * info loop-back PR
 * iR update
 * printers & toner
 * Google apps for edu
 * Empowering our users to solve their own problems
 * scheduling a meeting time (3-5pm slot)
 * cyberbulling internet safety.
 * edit knightline

Atrion Project Needs
 * patch cable logical re-order on switches by location with documentation
 * with new equipment, monitor closets for heat
 * put phones out & connect them
 * schedule phone trainings
 * create help sheets for registering on wireless network
 * anticipate any old laptops which will have problems connecting to wireless

Entire Department
 * inventory equipment (asset database), number of computers for licenses, refreshing.
 * help requests system
 * what does putting your name and date into the subject mean?
 * who deletes resolved messages?
 * difference between email and form?
 * Smart board installs
 * ordering (easier by credit card)
 * process for accounts for new students, new employees
 * computer choice process for new employees
 * MS Office 2010?, OS upgrades? Compatibility with older versions.
 * Different versions of iLife, Office, web browsers (what's the process for upgrades? site licenses?)
 * printer for John Norton (process for obtaining new equipment, printers)
 * inResonanace
 * When will Portal be up and running?
 * Are all the outstanding Keystone issues resolved (esp. the layout for student schedules)
 * When is the Portal training?
 * MS checklists customized by department request
 * FirstClass Issues
 * Custom report templates by Dan for LS
 * Tying FC to voicemail
 * Upgrading to FC 10
 * FC social workplace (Bluefield)
 * Authenticating FC against AD
 * Knightline pages not displaying the banner or nav sidebar
 * Legacy items on the HTML version of Knighline (e.g. Al Coons)
 * Supporting the HTML side
 * Legacy items on the HTML version of Knighline (e.g. Al Coons)
 * Supporting the HTML side

ATS's
 * tech plan process
 * Start of year trainings for new faculty
 * Share learning from conferences (copyright, foreign language & tech, etc.)
 * videos for NAIS iTunesU

Kevin, Hong, Kwok
 * PO copies (or invoices) coming to me?
 * imaging/cloning software and backup software
 * IWB installs

Kevin
 * Oracle Senior Systems upgrade (server, domain for mybackpack, etc.)
 * Millenium server - SQL version
 * all school back-up system
 * applying server updates (e.g. Genesis)
 * go through all servers